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© 2018 by Zen Networks

NOC-as-a-service

Our Network Operations Center team is well trained in incident management and ITIL processes. Our offer :

   

  • L1, L2 and L3 support with both internal and external escalation as per the agreed process
  • Advanced and customized dashboards.
  • Fast and reliable incident management according to your SLA requirements.
  • ITIL best practices: Incident, problem, change and knowledge base management.
  • On-premise or SaaS monitoring depending on your business
  • Competitive fees.